Effective Date: February 2026.  Inspire Change is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. ​ We collect personal information including: Name Contact details Address or location Billing and purchase information Health information relevant to coaching services Body composition and assessment data Communications and interactions with us Website usage data including computer or network information ​ We collect this information to: Deliver coaching, workshops and wellbeing services Provide personalised advice and recommendations Process payments Send newsletters and service communications Improve our programs, resources and website performance Providing some information is optional. However, if required information is not provided, we may be unable to deliver personalised services. Storage and Security We take reasonable steps to protect your information from loss, misuse or unauthorised access. Information is stored securely using encrypted systems and reputable third party platforms including: Wix for website hosting and newsletter distribution Stripe for secure payment processing Secure email and cloud based systems Technology platforms used to support service delivery, including AI assisted tools Access to personal information is limited to Inspire Change and approved service providers where necessary to deliver services. Retention of Information We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to meet legal, tax and accounting obligations. When no longer required, information is securely deleted. ​ Sharing of Information We do not sell or rent your personal information. Information may be shared with trusted third party providers such as Stripe, Wix or other secure service platforms where required to deliver services and where appropriate safeguards are in place. Information may also be disclosed where required by law. ​ Testimonials and Case Studies Client testimonials, success stories or case studies will only be published with prior written consent. You may withdraw consent for future promotional use at any time by contacting Inspire Change. Withdrawal will not affect materials already lawfully published prior to the request. Website Analytics and Cookies Our website may collect anonymised usage data through cookies and analytics tools to improve functionality and user experience. You may disable cookies through your browser settings. ​ Your Rights You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate. You may also withdraw consent to the use of your information, noting this may impact our ability to provide services. To request access or correction, contact: eske [@] inspirechange.nz 027 2633564 16 Bandon Street, Hamilton 3204 If you believe your privacy has been breached please contact us first. If thereafter, you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.