Terms & Conditions Inspire Change Ltd · Updated June 2026 By using this website or engaging any Inspire Change service, you agree to the following terms. These apply to all programmes, coaching, and membership services. **Our Services** Inspire Change provides health and wellbeing coaching including 8 Weeks to Strong, Private Coaching, Online Coaching Membership, Body Composition Scan Assessments, and corporate wellbeing workshops. Specific inclusions, duration, and investment are confirmed in your individual proposal or programme agreement. **Payment** All fees are in New Zealand Dollars (NZD) and inclusive of GST unless stated otherwise. A deposit is required to secure your place in any programme or workshop. Instalment plans are available with a 5% administration fee. If a payment is missed, a 7-day grace period applies. Overdue balances beyond 30 days incur a 10% late payment fee. Access to coaching, materials, and programme resources may be suspended until outstanding balances are resolved. **Cancellations & Refunds** 1:1 coaching sessions require 24 hours notice to reschedule. Sessions cancelled within 24 hours may be forfeited. Programme fees are non-refundable once a programme has commenced. Membership has a minimum 4-week commitment and requires 7 days written notice before your next billing cycle to cancel. For corporate workshops: more than 30 days notice retains the deposit only; 15–30 days notice incurs 50% of the total fee; less than 14 days notice incurs 100% of the total fee. Refunds are not provided once services have commenced, except where required under the Consumer Guarantees Act 1993. **Health & Medical Disclaimer** All coaching, training, and nutrition guidance provided by Inspire Change is educational in nature. It does not constitute medical advice, diagnosis, or treatment, and does not replace the advice of a qualified health professional. Participation is voluntary and at your own risk. If you have a medical condition or concern, please seek appropriate professional advice before participating. **Assumption of Risk & Liability** Physical training and lifestyle change involve inherent risk. To the extent permitted by New Zealand law, Inspire Change is not liable for injury, loss, or damage arising from participation, except in cases of proven negligence. Total liability is limited to the amount paid for the services giving rise to any claim. Nothing in these terms removes your rights under the Consumer Guarantees Act 1993. **Your Responsibilities** By participating, you agree to take ownership of your health decisions and programme engagement, communicate honestly about any injuries, medical history, or limitations, seek medical clearance where required, and engage respectfully within any group environment. Results depend on your consistency and application. **Privacy & Confidentiality** Your personal information is collected and managed in accordance with the New Zealand Privacy Act 2020. It is used solely to deliver your agreed services and will not be shared with third parties without your consent, unless required by law. Testimonials or case studies will only be used with your written permission. You may request access to or correction of your information at any time by contacting eske@inspirechange.nz. **Use of AI Tools** Inspire Change may use AI-supported tools for programme design, administrative tasks, and document drafting. All use is within legal and privacy boundaries. AI outputs are advisory and support — not replace — professional coaching judgement. **Intellectual Property** All programmes, frameworks, written materials, videos, and resources are the intellectual property of Inspire Change Ltd. They may not be copied, shared, resold, or reproduced without written permission. **Website Use** Content on this site is provided in good faith for informational purposes. Inspire Change makes no warranty regarding its accuracy or completeness. Use of this site is at your own risk. You must not post or transmit unlawful, defamatory, or harmful content. Inspire Change reserves the right to update these terms at any time — continued use of the site constitutes acceptance. **Governing Law** These terms are governed by the laws of New Zealand. Any disputes will be resolved in a New Zealand court of competent jurisdiction. Questions? Contact Eske at eske@inspirechange.nz or 027 263 3564.